essays, commentary, how-tos, field guides and other miscellany mostly about using social media tools to build communities for causes or companies #meta for sure but also useful for start-ups and sparkplugs
Think of *every* surface as your own personal notebook and remind often you’re doing *this for yourself* and for the future and everyone else is just kind of “bonus” looking over your shoulder. In other words, write when you can, write what you want > mix medias and metaphors, use social channels as a memo book to later copy & paste and expand into your archive.
Importantly: don’t put pressure on yourself, days are *just days* – you’re doing this for years and the decades.
From a response to a discussion somewhere at some time…
“Like the venerable Mr. Christopher Trottier (@atomicpoet) pointed out,… the crazy thing is, if you make awesome art, the stats (i.e. likes, tweets, subscribers, followers, paycheques, accolades, trophies…) automagically come.
It’s when you go chasing stats that you might get the quick sugar-high of cheap satisfaction but no one’s going to give a shit in a week, let alone 100 years from now.
Of course I understand that “business objectives” require performance and things going “up and to the right,” but that is accomplished by being interesting, pushing your envelope, being true to your authentic self, and respecting your audience.
Ergo: Roll your own media. Fuck stats, make art. Create for yourself, let others look over your shoulder. Personal expression is the pinnacle of the assortment of digital creation tools and distribution methods we (albeit awkwardly) call social media.
A riff in reply to a conversation with Isabella Mori and others (FB iirc) about the notable conference/event/happening called Northern Voice and the reasons it sparked such goodness.
My thoughts about what makes events successful and satisfying:
It starts with people wanting to be “part of something bigger than themselves” but then must be coupled with the reality of “getting things done” from logistical standpoint.
This is where communities so often struggle/fall apart with diverging visions – once dreaded money enters the scenario, the fun dissipates.
With this is mind, I find the best solution is finding ways to do things for “cheap and cheerful”… like in someone’s cabin, outside in a park, whatever venue is free, or no venue at all (as we did for True North Media House during the Vancouver Olympics).
As far as this organizational wrangling goes, (and this is something Northern Voice did so well), is having well-delegated committee to move things along.
I do know that there was different strong opinions within the organization, which can be useful, but as soon as any organization starts going to much into the “philosophical” boundaries of the event and/or starts pandering to sponsors, rather than letting the event happen organically (“event” being used very loosely here and could be replaced with campaign, activation, happening, be-in or whatever), the magic dissipates.
Northern Voice was magic because of the freeform parts like “Moose Camp“ and there was an element of randomness which was embraced rather than resisted.
Sponsorship was lightweight and clear and not over-bearing, and the fact that “almost anyone” could be a presenter was super important as many people had their first chance to express some selves in front of a crowd at that event.
This is a big difference from the various models of “sponsors get to speak” or a bunch of free speakers and then paying some out-of-town knucklehead to show up and do their stump speech and fly out immediately afterwards. #NotAGuru
The other part is of course is the undefinable “moment of time” which provides a container for the magic to happen.
In this case, we were obviously on the verge of something new and undefined and unbearably interesting. Certainly this timing is hard to duplicate except when the gut/heart/head all tell you the time feels right – and looking at these warm sentiments expressed by such lovely people here, maybe this is a time in which something is needed (again).
“It” will be different sure, but the difference makes it unique for its moment in time and the community which builds around it.
And remember, this doesn’t have to turn into an organize/branded/annual/sponsored event. It can just be a “potluck/salon/hang out” with wisdom sharing baked-in.
My experience wrangling suggests: Keep *it* lightweight, as simple as possible, focused on the one critical thing (personal expression or what have you…) rather than let the organization organize for the organization’s sake and get bogged down in the *business* of the organization.
Harnessing the passion and enthusiasm for business or artistic pursuits requires most importantly, giving respect to the community itself.
It’s a common mistake of taking the audience for granted must be avoided by:
frequently communicating about forward momentum
As well as off-line tactics, including:
unique meet ups
other events like workshops, conferences or even concerts
And – depending on the community’s purpose – fundraising,.. ergo: whether for political campaigns, new businesses, or artistic pursuits, there are also lots of methods for soliciting funding using technology, social messaging and pledges.
The common string between all of them though is having a ability to articulate a clear message of what the money is for, and what the giver gets out of the deal whether that be stock, prestige, good karma or a pre-release of goods operations marketing strategy.
Any successful marketing campaign will have:
a sensible timeline
and many forms of messaging tune for specific channels and audiences
One size or message does not fit all… so reach your audience on the medium they desire to be communicated through, and with a message that’s custom tailored to what they want, not what you want to say.
Beyond language translation, communicating across geographical and cultural borders requires an understanding of the audience, their needs and desires and an understanding of conventions in order to share messages with nuance and authenticity.
This can’t happen in a vacuum – rather requires true integration and understanding of the culture in order to importantly show respect, and also importantly, avoid gaffes which cause embarrassment and send you backwards on your quest.
Can often be a fuzzy difference between craft and art / technique vs idea – I feel that art requires intent, honesty, integrity and emotion, plus the element of considered craft to execute vision.
Sure tis one thing to play an instrument, write words, apply paints to substrate…, it’s a whole other thing to open up your heart and guts to expose to the world.
Dangerous, beautifully so – even when not beautiful – although often not noticed immediately.
Consider doing so daily. If you want your creations to live a legacy of centuries rather than moments.
Indeed, pressure from others implies our creative work is worthy only when validated by a “gatekeepers” (publisher, label, printer, award etc) – this a false assumption and the opposite is exampled by heroes like Vincent van Gogh, Henry David Thoreau, and dozens more who “self-published/distributed” and made what was inside them because that was their yearning desire.
Ignore the Gatekeepers, Don’t get Precious, Publish it all and let the future sort it out.
These note cards are residual evidence of a “lunch ‘n learn” and/or other spiel presented in some context or another.
As it goes, i can’t cover all of my Social Marketing Kung Fu(n) topics o’ wisdom in one session, so i make a “game show” where attendees choose their own adventure by choosing from these little prompts.
Shared here for future reference.
PS You can hear loads of my spiels about topics including: marketing, start-ups, PR, renegade social community building etc. via the Community Feasthouse podchannel if inclined.
Two separate things happened on August 9, 1995, both by chance emerging from Northern California though they had little else in common. The first was a scheduled event: the initial public offering (IPO) by Netscape, a startup tech firm designed to make software to power the Internet.
I remember walking through the hallway at work that morning, probably heading for a coffee refill, when I saw a clump of co-workers and magazine editors talking anxiously. I thought they were talking about the Netscape IPO, but they weren’t. “Jerry Garcia died,” one of the editors said to me. “We need to replace the front page and get a new headline up, stat.”
Jerry Garcia. This one hit home.
Nobody said “going viral” yet by the summer of 1995, but that’s exactly what Jerry Garcia’s death did, and it was pretty much the biggest anything had gone viral anywhere up to this point.
Jerry Garcia’s death was the first major spontaneous news event to break big on the Internet, and the first of many to follow. There is one simple reason why it took a Grateful Dead member’s death to inspire the world’s first flash mob: the Internet’s early-adopter user base was heavy with educators and scientists and technologists, and educators and scientists and technologists tend to love the Grateful Dead. There was also a remarkable preponderance of Deadheads at magazines like WIRED as well as among the Internet’s most well-known early voices, like lyricist John Perry Barlow, who had recently emerged as the co-founder of the freedom-minded Electronic Frontier Foundation.
It’s because the World Wide Web and the Grateful Dead loved each other so well that August 9, 1995 turned out to be the first day I ever used the Internet to find out where I would be going that evening.
This day was pivotal for me and the day *everything* changed for me. I was a Deadhead and living on th e island of Guam after leaving Japan for a visa run and, after finding i was somehow very employable, i stayed on. Then, 1995 came and instead of joining my pals from BC, Canada and Utah and all points in between, i figured i’d work one for season as a Japanese speaking host at a private beach club – which sounds like a dream job but i could feel my brain atrophying and i’d imagine myself 20 years later as a character from a Jimmy Buffet song…And then in the weird time shifted hours of a 17 hour difference, i got the call that Jerry died. I was crushed and flummoxed and didnt go to work and instead starting making calls to find out “what happened? when’s the tribute? what the fck?” etc.
I couldnt learn a thing and the newspapers operating on a day or two delay was no help – of course this hippie didnt have a TV and then again, watching some make-upped clown on CNN tell me the generic anecdotes was not what i needed. So i went down to a park where i thought i might find some other Heads and sure enough, i found tribe of wide-eyed wonderers in the same state of mind.
I passed around a few little pinner joints – not worthy of the big man but did what i could – and commiserated with the assembled mix of oddballs who end on the island avoiding <something>. And then 2 haoles walked up and started asking questions. By that time, despite my heritage felt mostly local and raised eyebrow with the others at the intrusion and instead starting asking them questions: how? where? wtf? and they had all the answers. Mouth agape, i asked how they knew all this and they replied, “We work at the newspaper (Pacific Daily News for the record) and we have the internet.” “Ummm… The internet?” my reply. “Yeah its send words and pictures of any kind over phone lines and onto a computer,” they explained and i thought “whoa computers can do that?”
The next day, their write up was in the paper including a few of my quotes talking about how (paraphrasing) i’ve travelled all around the world and always found community with Deadheads to celebrate the music and counter-culture lifestyle.”
I realized there was no way i could physically get from Guam to San Fran in time for any memorial and instead tried to call friends who i’d roust at 3AM and barrage with questions quickly as i was paying like $8/minute or something. Still no real sense of understanding so i went to an ISP called Kuentos.Guam.net and took a one night workshop to connect to the internet using Win 3.1 and Trumpet Winsock. I couldn’t have cared less about the tech but wanted to see the words and pictures… and over the 9600 baud modem, i began to see Dead.net appear with words and pictures. The page was about 1/2 way loaded when the power went down on the whole island after a (endemic & invasive) brown tree snake bit into the one of the warm electric wires and shut it all down. I had seen the future enough to know that this was something for me.
Since i was a kiddo, i’d made ditto-machined newspapers, punk rock fanzines, the best school reports, and shared little chap-books of poetry and sketches with pals and now, i realized, i could do this at a bigger scale… take all my weird bits of knowledge and share with a larger audience. Head melted i started my first web page a week or so afterwards, a treatise and clearinghouse about the history of Hemp in Japan. The page was endlessly long as i didn’t realize the concept of multiple pages linking together but like the endless scroll feeling of the page — mountains and rivers without end, its seemed organic and right away, there was conversation and community sparked as i quickly met other folks exploring nascent hemp culture. Within a month, i was importing hemp surf trunks and trucker wallets to sell on island and also sending my research out to publications.
Realizing the my lifestyle/hobby of the Grateful Dead was no more (ostensibly anyhow), i made plans to leave Guam and head to Olympia Washington where i could mop up a long overdue college degree and find a place in all of this new web stuff.
Within 24 hours of landing in a strange climate and town, where i set up a tent in the woods by Evergreen College, i met some heady looking guys setting a booth to sell tie-dyes the next day at an annual campus fair. I asked them for change for the laundry and they asked “are those hemp overalls?” Yeah man,… of course this led to the usual passing of the bowls and swapping tales of tour. The next day i learned they also had just opened an ISP called OlyWa.net. “Come on by,” they said. I did and joined up and crashed coursed myself in TCP/IP, POP, PPP, HTTP and all the other acronyms i could and, seeing the 3 dudes werent exactly “people persons”, i worked my way into the biz as the marketing guy. This was a wild great ride from 1996-2000 when we sold it (a whole other story including the acquiring company requiring me to take a drug test… they tried anyhow).
Then moved back up to Vancouver, working for Raincity Studios making new-school database driven content rich, community building sites, Warner>Rhino was a client and was able to do some work on the site which brought me to the Internet in the first place. I added my fuzzy photos and hazy memories to the list of shows and felt something about full circle. Also by this time, my first web project about hemp in Japan had been published extensively and i had High Times staying at my house and related fun and chaos.
Then, moving on i was the first Marketing Head at Hootsuite – a social media tool in full startup mode. We were 10 in a dingy office and i was charged with growing the audience with basically no budget. But years of hustling the Grateful Dead lot and making enough to get to the next show and have a good time doing it, came in handy as i recruited an international team, fed them stories and together built community around our users including epic campaigns at SXSW where i went back to my Dead roots and created the Hootbus which was a modified short bus turned into a party on wheels as we’d roll the streets of Austin getting people “On the Bus” just like on tour — well kinda anyhow. In my barrage of public speaking which came along with the ride, i shared stories (to tech heavy audiences) of building community on tour, the resourcefulness needed to build and move, the “one hug at a time” ethos which i espoused to treat each user like our favourite.
Then last year, The Grateful Dead did the 50th anniversary shows and Hootsuite reached a Billion dollar valuation. Im still the same guy, sitting on a porch with a smoke and cut off jeans wondering when the next show is and how i can share the story.